Maximize One-on-One Meetings to Build Stronger Teams
As leaders, there is much feedback and training on how to improve team meetings through agendas, starting on time, having facilitators and recorders, etc. Don’t get me wrong, while they are all important steps in creating and maintaining successful teams, many leaders overlook the power of investing in one-on-one meetings with their team members. These regular one-on-one sessions are a small investment that can have a huge impact on your team's overall success.
How do you ensure these one-on-one meetings are valuable for both the leader and the direct report? It starts with setting the right tone around the meeting.
First, clearly communicate the purpose of one-on-one meetings to your team. Let them know that these individual sessions are all about supporting their growth, are non-evaluative, and are meant to be a safe space to address their professional needs. The frequency of meetings depends on a few factors, like your team's experience level and size, but what matters most is providing consistent support. This could mean weekly check-ins, longer bi-weekly meetings, or a combination of both.
Now, when it's time for the meeting, here are a few steps to take to cultivate a supportive environment:
Listen more than talk: Remember, this meeting is primarily about your direct report. Give them the space to share their priorities and concerns, and let them take the lead on the agenda discussion.
Actively engage: One-on-one meetings give you the opportunity to provide honest and specific feedback based on your direct report’s concerns and focus. It also allows you to share your observations and thoughts. Collaborate with your direct report to solve problems and find solutions together – you’re a team!
Continuously seek feedback: To ensure these meetings are truly beneficial, actively seek your direct reports’ feedback. What is helpful to them? What is unhelpful to them? This openness shows you value their time and are committed to making these meetings useful.
End on a positive note: Outline clear action items for both of you to follow through on. Document and follow up on what needs to get done in between meetings, including how you can support any next steps.
Investing in consistent one-on-one meetings empowers your team, fosters growth, and increases commitment to your team’s success. By prioritizing these meetings, you’re not just managing, you’re leading by cultivating a supportive and collaborative environment.
